Privacy Notice

Information you provide

When you contact us or prepare a project request, you may provide your name, business name, email address, phone number, preferred contact method, plan or budget range, current website, and project notes. Please do not send passwords, payment-card details, government identifiers, medical information, or other sensitive information through these forms.

The service used to host this website may process standard request information—such as an IP address, browser or device type, requested page, and date and time—to deliver and secure the site.

Source and attribution details

The inquiry pages may retain campaign tags from the page address—such as UTM source, medium, campaign, content, and term—within your current browser session. They may also include the referring website’s host name and the source page in a prepared request. This helps us understand which page or campaign led to an inquiry.

No advertising pixel or cross-site behavioral tracker is installed in this website build. If that changes, we will update this notice and any consent choices that apply.

How the current forms work

The current inquiry forms prepare an email in your email application; they do not silently send the form from the webpage. You must send the prepared email to finish the request. Your email provider and ours will process that message under their own terms and privacy practices.

If RiCreate later enables a direct form endpoint, this notice will be updated before that method is used to describe the recipient, processing, and retention that apply.

How we use information

We use inquiry information to respond, evaluate fit, prepare scope or estimates, communicate about requested services, maintain the security and integrity of our systems, and understand the general source of an inquiry. We do not sell personal information received through these inquiry forms or use it for cross-context behavioral advertising in this website build.

If you choose text message as your preferred contact method, you are asking us to respond about that inquiry by text. Message and data rates may apply. The form’s privacy checkbox is not consent to recurring automated promotional messages.

Text messaging (SMS) program

RiCreate Media LLC (“RiCreate”) operates an SMS text-messaging program, including on behalf of the business clients we serve through our SIGNL platform. If you provide your mobile number and agree to receive texts—by submitting it through a business’s web form or opt-in checkbox, during onboarding, or by messaging a business to begin a conversation—we and the business you contacted may send you related text messages, such as appointment or reservation reminders and confirmations, account and order notifications, service updates, replies to your questions, and occasional offers from that business.

We do not sell your information. No mobile information or SMS opt-in consent is shared with third parties or affiliates for their own marketing or promotional purposes. Text-messaging opt-in data and consent are excluded from every other information-sharing category described in this notice. We share information only with service providers—such as our messaging carrier and platform vendors—that help us deliver the messaging service on our behalf, and as otherwise required by law.

Message frequency varies. Message and data rates may apply. You can cancel at any time by replying STOP; you will receive one confirmation message and then no further program messages. For help, reply HELP or email signl@ricreateagency.com. The full program terms are in our SMS Terms.

When information may be disclosed

Information may be handled by service providers that support communications, hosting, security, or business operations; by professional advisers when necessary; in connection with a business reorganization or transfer; or when disclosure is required by law or reasonably necessary to protect rights, safety, and system integrity.

Retention and security

We keep inquiry information only as long as reasonably needed to respond, manage a prospective or active business relationship, satisfy legal or accounting needs, resolve disputes, and protect our systems. Retention can vary with the nature of the request and any resulting agreement.

We use reasonable administrative and technical safeguards, but no email or internet transmission can be guaranteed completely secure.

Your choices

You may ask us to access, correct, or delete inquiry information associated with you. Depending on where you live and which law applies, you may have additional rights and an appeal process. We may need to verify your identity and may retain information when permitted or required by law.

Send a request to media@ricreatemarketing.com with “Privacy request” in the subject line.

If you want us to review a decision about your request, reply with “Privacy appeal” in the subject line. We will provide further information when required by applicable law.

Children and external links

This business website is not directed to children under 13, and we do not knowingly solicit their personal information through its inquiry forms. Links to other websites are governed by those sites’ own notices and terms.

Updates and contact

We may revise this notice as the website or our practices change. The effective date above shows the latest version.

Questions may be sent to media@ricreatemarketing.com or directed to RiCreate in McAllen, Texas.